The emergence of a rapidly changing business environment, marked by increased public policy and regulatory activity, is putting pressure on companies everywhere. The potential consequences of non-compliance are significant, and companies need to meet the expectations of regulators, consumers, investors, employees, the media, and the public. This increased scrutiny brings additional risks, including data privacy, cybersecurity, and environmental, social and governance ('ESG'), which cannot be ignored.
The Chief Ethics and Compliance Officer ('CCO') is at the center of these challenges, responsible for ensuring that the organization follows all applicable laws and regulations, and adheres to ethical and corporate governance standards. CCOs must also understand and manage risks, propose policies and procedures, and monitor for potential issues. The emergence of technology like Artificial Intelligence ('AI') and data analytics offers a wealth of opportunities to improve compliance performance, but also new risks. Compliance leaders must therefore work closely with their counterparts in other business functions to develop a comprehensive approach to risk management and ensure that all stakeholders' interests are duly considered. The KPMG Global CCO 2024 survey (excl the Netherlands) outlines the challenges that 765 CCOs face as well as their view on the future.